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SHIPPING POLICY

Effective Date: January 1, 2025

At KIERIN, we aim to deliver your fragrances promptly, securely, and with care. Here's everything you need to know about shipping your order.


ORDER PROCESSING TIME

  • All orders are processed within 1–3 business days, excluding weekends and holidays.

  • Orders placed after 12 PM EST on Fridays or over the weekend are processed the following business day.

  • Once your shipment is prepared, you'll receive an email confirmation with tracking details.


SHIPPING OPTIONS

We offer a variety of shipping options to meet your timeline and budget:

  • Standard Ground: Typically delivers within 3–7 business days after processing.

  • Expedited: 2-Day and 3-Day shipping may be available at checkout, depending on your delivery address.

Note: Delivery timeframes are estimated by the carriers and do not include order processing time.


SHIPPING LIMITATIONS

  • We currently ship only within the U.S.
    For international delivery, please contact us below and we’ll try to help you find a KIERIN retailer near you.

  • Orders to Alaska, Hawaii, APO/FPO, and U.S. territories, if available (you will see during checkout), may take longer due to extended transit times.


DELIVERY RECOMMENDATIONS

  • Use a secure, attended address whenever possible.

  • PO Boxes and military addresses may be eligible for USPS shipping. Contact us for assistance.

  • Signature may be required for delivery on high-value orders.


NEED HELP?

Our team is happy to assist with any special shipping requests, PO box deliveries, or if you need help choosing the best delivery option. Just contact us below and someone will be in touch within 24 hours:

Contact us